Shipment confirmation system for pharmacies
In today’s competitive pharmacy marketplace, delivery systems are among the crucial instruments of integrated management strategy. Like the product base, the delivery system plays an essential role in creating the value of the business for the Client. Hence the need for a shipment confirmation application system for pharmacies that, on the one hand, would be half a step ahead of the customers’ expectations and, on the other, would be mobile and easy-to-use.
Solution
PieSoft developed a shipment confirmation system that boosts communication with patients in order to receive user confirmations promptly for prescriptions and refills for a vast network of pharmacies across the US.
Shipment Confirmation System (SCS) is a web application that provides automatic confirmation services for the network of US-based pharmacies. The application receives patient information via API (patient information is encrypted) and obtains a confirmation from the patient. Based on the patients’ preferences and provided information, the confirmation will either be by mail, email, text, or a phone call by a dialer or customer service representative. As soon as confirmation is received, the application sends the request back to the company that made the initial request. There is also an option to make a cancellation request.
SCS can conventionally be divided into two parts: pharmacy and shipping interface part. The main collaboration instrument between Pharmacy and the shipment confirmation application is the Pharmacy Refill Confirmation widget.
Stack of Technologies
PieSoft software development experts built a Java 8 EE based solution in accordance with the Customer’s requirements and the domain technical specifics.
Libraries & frameworks
- jQuery
- Material-UI
- Spring MVC
- Thymeleaf
- Hibernate
Database
- AWS RDS Aurora
- AmazonDynamo DB
Data exchange
- JSON
Libraries & frameworks
- AWS ElasticBeanstalk
- ElasticCache
- Amazon S3
- Amazon SQS
Results
The PieSoft software development team built a ready-to-use, fully customized, and integrated shipment confirmation system for a US pharmacy chain to optimize the company’s internal workflow. The solution is fast, accurate, cost-effective, and easily accessible to decrease phone calls, emails, and paperwork, thereby increasing ROI.
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